FREE & FAST SHIPPING WORLDWIDE ~ 5 STAR SERVICE

Shipment & Returns

FREE SHIPMENT WORLDWIDE AS FAST AS POSSIBLE
When you purchase at us you will get the finest leather gloves, indulging costumer support and the best courier express service at no extra costs, because you deserve it.

The orders are shipped immediately or the next day.
You will be asked to sign for receipt.

In general it will take 1-3 business days for the package to arrive, depending on destination country.
For some countries it might take longer.
Delivery to PO boxes is possible.
Not always tracking available.
Delivery to Russia and Ukraine will be at your risk.

Ines Gloves is not responsible for delay in delivery due to forces beyond our control and your local import taxes.


RETURN AND REFUNDS
Ines Gloves customers must been fully satisfied with the choice they have made.

If for any reason you are not happy with your order, or the delivered product does not match with your specifications, or you find a manufacturing defect, you may return the purchased product, still unused, within 14 days after delivery.

The only conditions we request are:

First email us if you want to return or exchange your purchase.

The product must: 
be unused
have the original label
be in its original box/bag/packaging

Please write the email to info@inesgloves.com, kindly specify the reasons for return: if you prefer a refunding or if you prefer to exchange the size/color of the same article bought.
In case of replacement, please specify the new size/color you prefer.
We advise to check the availability at the website.

Please be informed that the shipment costs to send back goods are AT YOUR CHARGE. 
We kindly request to use registered mail shipment.

Ines Gloves does not take on the responsibility of your return shipment.

If you decide to exchange size/color of the item, please be informed that, after having received your return, we will re-send the item with the new size/color requested at OUR CHARGE and depending on availability.

IMPORTANT:
please write on your return package

- return/exchange size -

Remember to follow the described return procedure otherwise we won´t accept your return.

 

Return address:

Ines Gloves

Oudezijds Achterburgwal 132

1012DV Amsterdam

The Netherlands